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TechRepublic
techrepublic.com > article > news-walmart-customer-service-voiceprints-lawsuit

Walmart Accused of Creating Customer Voiceprints

1+ week, 4+ day ago   (677+ words) Two Illinois customers allege Walmart created voiceprints from service calls without obtaining consent required under the state’s biometric privacy law. A routine call to Walmart may have left customers with more than a solved shopping problem: a lawsuit says it…...